IRONDEV
byKVA logo
Our DifferenceWhy IronDevWhat We DoExamplesContact
Knowledge Management

Internal Chatbot with RAG

AI chatbot powered by company knowledge base

AI

Our Internal Chatbot with RAG (Retrieval-Augmented Generation) technology provides instant access to company knowledge through natural language queries. The system understands context and provides accurate, up-to-date information from internal documentation, policies, and knowledge bases.

Key Features

  • Natural language understanding and query processing
  • RAG architecture for accurate, contextual responses
  • Integration with multiple knowledge sources
  • Conversational interface with chat history
  • Citation tracking and source references

How It Works

The chatbot uses RAG technology to retrieve relevant information from company knowledge bases before generating responses. This ensures answers are accurate and grounded in actual company documentation. The system continuously learns from interactions and updates its knowledge base automatically.

Impact

Employees report finding answers 80% faster than traditional search methods. The system handles over 10,000 queries per month, with 92% accuracy rate. Support ticket volume has decreased by 35% as employees can now self-serve for common questions.

Technologies

PythonLangChainOpenAIVector DatabaseReact

Results

80%

Time Saved

Faster than traditional search

92%

Accuracy

Correct answer rate

-35%

Support Tickets

Reduction in ticket volume

Interested in this service? Book a discovery call.

Tell us about your goals and we'll show you how IronDev can deliver similar results for your team.